Support Contact Information

For technical problems or assistance regarding E-Filing please contact the Office of Criminal Court Clerk Support weekdays from 8:00 a.m. until 4:30 p.m. (excluding holidays) at (615) 862-5601 ext. 71392 and/or by e-mail at or criminalefilesupport@jisnashville.gov.

If you need to contact us outside of normal business hours please call 615-862-4444 and choose option 2. This should be used only when there is an issue where something must be filed within that business day. If it is not an emergency please leave a message and someone will return your call on the next business day.